支持PC网站、移动网站、微信公众号、小程序、抖音、小红书、视频号、快手、APP、微博、Facebook、Line、WhatsApp、飞书等国内外主流渠道，一个后台统一管理，无需切换平台
Integrate website, WeChat, Mini Program, Douyin, Xiaohongshu, Facebook, WhatsApp, LINE and more, manage all in one dashboard.
支持网页代码、聊天链接、二维码等多种接入方式，访客无需下载，点开即可发起实时咨询
Support web code, chat link, QR code. Visitors can chat instantly without downloading any app.
电脑端与手机APP数据互通，客服可随时随地回复消息，访客咨询不遗漏，服务不间断
PC & Mobile APP sync. Agents can reply anytime, never miss any customer message.
实时获取访客来源、搜索关键词、访问轨迹、浏览页面，提前预知消息，精准把握客户需求
Real-time visitor source, keywords, browsing path, message preview to understand customer needs.
自主学习知识库，支持常见问题自动回复，7×24小时在线服务，大幅降低人工客服压力
Self-learning knowledge base, auto-reply FAQ, 24/7 online service, reduce agent workload.
支持轮询分配、熟客优先、技能分组、客服转接、三方会话等规则，提升接待效率
Support round-robin, repeat customer, skill group, transfer, conference to improve efficiency.
支持中英日韩越印法德等多国语言实时互译，轻松满足跨境电商与外贸企业沟通需求
Auto translate English, Chinese, Japanese, Korean, etc. Perfect for cross-border e-commerce.
支持窗口样式、logo、欢迎语、咨询按钮个性化配置，打造企业专属客服形象
Custom widget style, logo, welcome message to build your brand image.
客服不在线时自动收集留言，上线后第一时间提醒，不错过任何潜在客户咨询
Auto collect offline messages, alert agents when online, never lose leads.
所有对话记录云端安全存储，支持随时检索查看，便于客户跟进与服务复盘
Cloud storage for all chat records, searchable anytime for customer follow-up.
实时统计对话量、响应时长、满意度、客服绩效等数据，为企业运营决策提供依据
Real-time data on chats, response time, satisfaction, agent performance for business decisions.
适合小微企业与个人商家使用，低门槛开通，满足基础在线客服接待与客户管理需求。
Ideal for small businesses, easy to start, basic chat & CRM functions.
一次性付费永久使用，支持本地部署与数据私有化，适合中大型企业集团多坐席统一管理。
One-time payment, lifetime use, on-premise deployment, for large enterprises.
海外服务器加速、多语言界面、自动翻译、全球渠道接入，专为外贸及跨境业务打造。
Overseas servers, multi-language, auto-translation, global channels for cross-border business.